$31.00
A popular and practical guide on the mediation process for the would-be mediator/facilitator. This short instructional text clearly and simply defines the attitude, process and skills employed in interest-based mediation. This text is widely used in mediator training programs and post-secondary institutions across Canada and is an essential learning reference for anyone who might find themselves in a mediator-role (professionally, or otherwise). Hardcopy manuals are 86-pages and spiral bound.
