The Practice of Negotiation, 2nd Edition (PDF, English)


Drawing on their many years of professional experience and conflict resolution training in a wide range of settings, Sloan and Chicanot have created a training manual that clearly describes the attitude, process and skills employed in interest-based negotiation, and conflict resolution. This text serves as an essential and practical ‘how to’ guide for anyone interested in improving the quality of their negotiations and collaborative problem solving. Hardcopy manuals are 70-pages and spiral bound.